PRODUCT × USERS × TECHNOLOGY
With experience across software development, UX research and design, and account management, I see every product through the eyes of the teams who build it, the people who use it, and the businesses that drive it. My best work happens where those worlds meet.
CORE PROJECTS
01 — RECOMMENDED NEWS FEED
I used user research and product discovery to understand how external-affairs professionals consumed news, identify gaps in the existing experience, and shape a more relevant way to surface recommended content.
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02 — BRIDGED APPLICATION
A real-time customer support application I’m developing with Java, Spring Boot and PostgreSQL, combining product decisions around the MVP and user journey with the technical implementation behind the chat experience.
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03 — REDESIGNING COURSE DISCOVERY
I redesigned the course discovery experience to help prospective learners find, evaluate and take the next step towards a suitable personal training programme.
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OTHER PROJECTS
MY PROFESSIONAL JOURNEY
01 — ACCOUNT MANAGEMENT
Customer Relationships & Business Growth
Enjoyed: building meaningful relationships with customers, understanding their business goals and becoming a trusted partner.
Wanted more: developing digital skills as technology became increasingly important. UX felt like a natural next step because it built on my experience understanding customers and their needs.
02 — UX RESEARCH & DESIGN
Users, Product Discovery & Design
Enjoyed: understanding users’ motivations and behaviours, and turning research insights into product opportunities.
Wanted more: understanding technical feasibility and how engineering constraints influence design decisions.
03 — SOFTWARE DEVELOPMENT
Technical Solution Design & Implementation
Enjoyed: working through technical constraints and translating requirements into practical, working solutions.
Wanted more: influencing product decisions, understanding why one approach was chosen over another and contributing to user and product discovery.
04 — WHERE I WANT TO GROW
Users × Product × Technology
My goal: to bring together my experience in software development, UX research and design, and account management to shape products from discovery through implementation.
LET'S CONNECT
I’m interested in opportunities where product thinking and technology come together to solve meaningful problems and create positive impact.
